Privacy Policy

We value your privacy as much as we value the timeless joy of classic gaming.

Welcome to RetroRex. This Privacy Policy explains how we collect, use, and protect your information when you browse our website, make purchases, or interact with our services. By using our platform, you agree to the practices described below.

1. Information We Collect

We collect personal information when you create an account, place an order, sign up for newsletters, or interact with our site. This may include your name, email address, shipping address, and payment details.

2. How We Use Your Information

  • Process and fulfill orders.
  • Provide customer support and address inquiries.
  • Personalize your experience and offer relevant recommendations.
  • Send promotional materials and updates with your consent.
  • Improve our website and services based on feedback and usage.

3. Data Security

We use industry-standard safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. Sensitive data (such as payment information) is transmitted using encryption.

4. Sharing Your Information

We do not sell, trade, or transfer your personal information without your explicit consent, except as required by law or to facilitate services (for example, sharing your address with shipping carriers to deliver your order).

5. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyze trends, and understand how our site is used. You can manage cookie preferences in your browser settings.

6. Your Choices

You may review, update, or request deletion of your personal information. You can opt out of promotional emails at any time by using the unsubscribe link included in our messages.

7. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us and we will remove it.

8. Changes to the Privacy Policy

We may update this Policy periodically. Changes will appear on this page and the effective date will be updated accordingly.

9. Contact Us

Phone: +1 647-696-4175

General Inquiries: [email protected]

Technical Support: [email protected]

Address: 2160 Hwy 7, Unit 6, Vaughan, ON L4K1W6, Canada

Support Hours:
Monday to Friday: 10:00 AM – 6:00 PM (EST)

Company: VHG Collectibles